Why are other departments such as accounts, fulfillment and operations more organized than marketing?
With today’s standards, the marketing function may represent the greatest opportunity for increasing overall business growth and company innovation.
Your campaign management people feel the pressure – yet lost at sea amongst tantalizing new fads and genuine new opportunities such as affiliate marketing, social media, twitter…
But it’s no one’s fault. Business has to take more responsibility to the point of absorbing marketing as a centre piece of modern strategy, rather than leaving it silo’d. Only then can the marketing function do what it can and must.
Said the great Peter Drucker: “Because the purpose of business is to create a customer, the business enterprise has two-and only two-basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs. Marketing is the distinguishing, unique function of the business.”
And what is the most glaringly obvious opportunity to improve right now? Marketing Project Management.
Training in MPM can come from books on project management… or it can extend into formalised academic education, or a comprehensive study and implementation of critical chain PM which is way ahead of standard critical path methodology.
The Way Into Marketing Project Management
Regardless of the approach taken for marketing project management training, or the scale of MPM required in your business, there are 6 components for MPM.
1. Preparation – Customer focus orientation, productivity training
2. Research – Customer insight, product insight, internal capabilities audits, etc.
3. Development – Web site, NPD, teamwork training, etc.
4. Conversion – Campaign management, website management, email marketing, sales pipeline, etc
5. Traffic – Search engine optimisation, affiliates, list procurement, social marketing.
6. Tracking – Web tracking, financial ratios, etc.
These 6 areas of practical marketing project management are guided through the trialectic of management:
1. Outcome – Get clear on the targets that are possible and are required for high marketing results.
2. Process – Understand the constraints and how to mitigate them.
3. Performance – Guiding daily productivity and overall ROI of all marketing campaigns.
With this protocol any marketing manager can construct a unique approach to marketing project management.